Delivery Options
Australia:
Express orders before 2pm
usually go same business day
Except during sales/Christmas
Free Express for orders >$129*
$12.95 Express (2-3 days)
$9.95 Regular (3-14 days)
Street address, PO Box or Locker
We may use Safe Drop for orders <$200
Look up Aust Post delivery times by state
Pick Up In AU Brookvale Store
After Hours Locker request in Checkout comments
Physical store opening times
See delivery guarantee in footer below
New Zealand:
Free Standard for orders >AU$199
AU$19.95 flat rate (7-14 days)
Max. weight 2kg**
You cover any import taxes and duties
We may use Safe Drop for orders <$200
Look up delivery times by country
Rest of World:
FRA, DEU, SGP, KOR, UAE, GBR, CAN
(USA shipping is currently on hold)
Standard International service, fully trackable
AU$49.95 flat rate (14-21 days)
Max. weight 1kg**
You cover any import taxes and duties
Look up delivery times by country
*Oversize or heavy orders on free AU Express may be diverted to Parcel Post for WA/SA/NT
**For over weight international orders, we may need to talk to you about additional postage
Christmas 2025 AU Delivery Guarantee:
Order by 21 December 2025.
If your parcel is undelivered by 2pm Christmas Eve, claim a $50 gift code.
You'll have something to gift, and you get to keep the parcel.
Terms and conditions:
- Promotion starts 10am AEST Thursday 18 December 2025
- Order online by midnight AEST Sunday 21 December 2025
- Order value must be over AU$129
- Australian shipping addresses only
- An Express shipping option must be selected
- If parcel is not received by 2pm AEST 24 December 2025, you must write to us using our Contact Form form by 5pm AEST the same day to claim your gift code
- Only applies to parcels still in transit according to www.auspost.com.au/track
- Does not apply to orders with pre-order, special order or unavailable items; where a return or refund brings the total below $129; deliveries marked as delivered, delivered but not received, marked awaiting collection, redirected to another address, incorrectly addressed, or safe dropped; gift cards; or deliveries delayed by natural disasters.
- All above terms must be fulfilled for a valid claim
- Gift cards claimed are non refundable