Free Express for AU orders over $99 ... express cutoff 2pm

  • Select Free AU >$99 Express offer at Checkout
  • Order by 2pm and order leaves Syd same business day
  • No physical signature required
  • You can always track an Express delivery
  • Orders >5kg bag size are sent Regular, not Express

Look up the delivery guide for your postcode here
[enter 2100 Brookvale for the 'From' postcode]

 

Shipping rates

1 item

2 items

 3+

Includes

AU Regular 

$2.75

$5.50

$8.25

Some trackable

AU FREE Express: orders >$99 

FREE

FREE

FREE

All trackable

AU Express: orders < $99

$8.70

$11.70

$11.70

All trackable

AU Courier (no PO boxes)

$8.70

$11.70

$11.70

Track/Signature

New Zealand

$25.00

$50.00

$50.00

Track/Signature

 
Pick Up In Store - Brookvale, Sydney 

  • We are a real store and you can 'Pick Up In Store' - either front desk or front step
  • Unit 6 / 51 Chard Road, Brookvale NSW 2100 (near Manly)
  • Monday to Friday 9-3pm
  • Maximum 2 visitors instore at any one time
  • You can also add postage to a pick up order here

Regular Post Letters (items <2cm thick)

  • Small, flat items (eg. single notebook) are sent as larger letters
  • Shipped by Australia Post with your normal letters
  • Usually fit in a standard size letterbox
  • Non-trackable and no physical signature required during Covid-19
  • Delivery is approx. 3 working days for Syd, 4 for NSW, 5 for metro interstate (6 for country)
  • COVID-19: Please allow double the time 
     

Regular Post Parcels (trackable)

  • For parcels (>2cm thick) we use Australia Post and Fastway Couriers
  • You can track the delivery
  • No physical signature required during Covid-19
  • Shipping (from 2100) takes 2-6 working days - look up your postcode here  
  • COVID-19: Please allow double the time 

Express Parcels (trackable) 

  • We use Australia Post and Fastway Couriers
  • Express orders received on a business day by 2pm AEST are sent that day
  • Postcodes in the Network are usually delivered next business day, but longer during COVID-19
    [Aust capital cities; except no Darwin, and Perth is 6000-6005; 6800-6899 only; plus Newcastle 2300, Wollongong 2500, Geelong, Ballarat, Bendigo, Shepp, Seymour, Latrobe, Gold Coast, Sunshine, Launceston]
  • You can track the delivery
  • We may add an electronic signature requirement due to value
  • Max. size is 5kg bag (51 x 43.5cm); oversize items will be sent same day by Regular Post
  • If you are outside the Network delivery time is still faster than Regular guideline

Courier (for Syd, Can, Melb, Bris)

  • We use Fastway
  • Courier orders received on a business day by 2pm are sent that day
  • Delivery is usually 2-3 business days
  • Electronic signature required unless you give 'Authority to Leave' in Checkout comments
  • Can not deliver to PO Boxes
  • You can track your delivery and view the receiver's name 
  • Unsuccessful deliveries are carded and require quick attention

New Zealand (up to 2kg)

  • We use Registered Post International
  • You can always track the delivery
  • Takes 3-15 working days
  • Includes insurance up to $100
  • Orders >2kg can not be delivered and will be refunded 

Pre-Orders

  • Pre-orders are offered to help you secure high demand items
  • They are invoiced at the time of ordering and shipped when stock arrives
  • An order with a mix of pre-order and stock items will be shipped together 
  • Prolonged delays will be advised and you will have the option to cancel

Deliveries outside Australia and New Zealand

  • We currently deliver to Australia and New Zealand only
  • International customers can order gifts for local delivery
  • Enter your address as the Billing and the recipient address for Shipping
  • We include light gift wrap for free and do not include pricing

Delivery Guidelines - Regular (slow) Post

Australia Post provide the following delivery guidelines. Actual delivery times will vary. Please order Express if you need your items by a set date. 

COVID-19 Regular Post Delivery Guide*

NSW

Other state
Within Sydney metro and to Canberra2-8 days 
From Sydney to Brisbane, Melbourne 3-10 days
From Sydney to NSW, VIC, QLD country and Adelaide 3-8 days3-10 days
From Sydney to SA country and all TAS, WA and NT 3-12 days

*Estimates are business days and exclude weekends and public holidays