Aust Express Post Christmas order cut off - 20 December 

 


 

Free regular post shipping offer ... no minimum value

  • No minimum order value
  • Orders <2cm are non-trackable
  • Orders over $99 upgraded to free Express
  • Express orders <1pm ship same business day
  • You can always track an Express delivery
  • Orders >5kg bag size are sent Regular, not Express

Look up the delivery guide for your postcode here
[enter 2100 Brookvale for the 'From' postcode]

 

Friendly shipping rates

1 item

2+ items

Includes

Aust FREE Regular (no minimum value)

FREE

FREE

Tracking if >2cm

Aust FREE Express (for orders >$99) 

FREE

FREE

Always trackable

Aust Express Post (orders under $99)

$8.70

$11.70

Always trackable

Aust Courier (no PO boxes)

$8.70

$11.70

Track/Signature

New Zealand

$25.00

$50.00

Track/Signature

 
Pick Up In Sydney - Brookvale

  • We are a real store and you can visit
  • Unit 6 / 51 Chard Road, Brookvale NSW 2100 (near Manly)
  • Open Mon to Thurs 9-4pm, Friday 9-3pm
  • You can order ahead or order in the Studio
  • You can also add postage to a pick up order here

Regular Post (items <2cm thick)

  • Small, flat items (eg. single notebook) are sent as larger letters
  • Shipped by Australia Post with your normal letters
  • Usually fit in a standard size letterbox
  • Non-trackable (option to add tracking here)
  • Allow 1 business day for processing
  • Shipping 3 working days for Syd, 4 for NSW, 5 for metro interstate (6 for country)

Regular Post (trackable)

  • For parcels (>2cm thick) we use Australia Post red satchels
  • Shipped by Australia Post parcel drivers
  • You can track the delivery
  • Does not include signature on delivery
  • Allow 1 business day for processing
  • Shipping (from 2100) takes 2-6 working days - look up your postcode here  

Express Post - order by 20 Dec for Christmas delivery

  • We use Australia Post yellow satchels
  • Express orders received on a business day <1pm AEST are sent that day
  • Postcodes within the Network are usually delivered next business day
    [Aust capital cities; except no Darwin, and Perth is 6000-6005; 6800-6899 only; plus Newcastle 2300, Wollongong 2500, Geelong, Ballarat, Bendigo, Shepp, Seymour, Latrobe, Gold Coast, Sunshine, Launceston]
  • You can track the delivery
  • Does not include signature on delivery (although we may add to high-value orders) 
  • Max. size is 5kg bag (51 x 43.5cm); oversize items will be sent same day by Regular Post
  • If you are outside the Network delivery time is still faster than Regular Post guideline

Courier (for Syd, Can, Melb, Bris)

  • We use CouriersPlease
  • Courier orders received on a business day <1pm EST are sent that day
    [Delivery is next day for Sydney metro postcodes and 2 days for other postcodes]
  • Suits business addresses as signature is required
  • Can not deliver to PO Boxes
  • You can track your delivery and view the signature
  • Unsuccessful deliveries are carded and require quick attention
  • Includes insurance up to $1000

New Zealand (up to 2kg)

  • We use Registered Post International
  • You can always track the delivery
  • Takes 3-10 working days
  • Includes insurance up to $100
  • Orders >2kg can not be delivered and will be refunded 

Pre-Orders

  • Pre-orders are offered to help you secure high demand items
  • They are invoiced at the time of ordering and shipped when stock arrives
  • An order with a mix of pre-order and stock items will be shipped together 
  • Prolonged delays will be advised and you will have the option to cancel

Deliveries outside Australia and New Zealand

  • We currently deliver to Australia and New Zealand only
  • International customers can order gifts for local delivery
  • Enter your address as the Billing and the recipient address for Shipping
  • We include light gift wrap for free and do not include pricing

Delivery Guidelines - Regular (slow) Post

Australia Post provide the following delivery guidelines. Actual delivery times will vary. Please order Express if you need your items by a set date. Regular Post orders (excluding custom) are shipped next business day.

Regular Post Delivery Guide*

NSW

Other state
Within Sydney metro and to Canberra2-3 days 
From Sydney to Brisbane, Melbourne 4 days
From Sydney to NSW, VIC, QLD country and Adelaide 3-4 days4-5 days
From Sydney to SA country and all TAS, WA and NT 5-7 days

*Estimates are business days and exclude weekends and public holidays